Our experience since 1999 with Podiatrists working with some of the worlds most elite athletes, the experience of our technicians (exceeds 16 years average per technician), combined with the Podiatrists we have on staff, our senior management and dedicated customer service team gives us the confidence, and ability to guarantee your experience with Orthotech will be positive from the beginning.
Laboratory for Podiatrists
Our commitment to you, the Podiatrist:
- Money back guarantees on all scanners. If you are not happy with the scanner or our podiatric laboratory you don’t need to pay a cent.
- No charge remakes, dispatched the next day if we make any mistake.
- No charge remakes, dispatched in 48 hours if you make a mistake on the prescription form in the first 12 months of ordering. Please note this must be brought to our attention before fitting off the patient.
- No charge remakes for 12 months when you switch labs to help with the teething process.
Four Step Process
Scan the patient using any foot scanner or one of our purposely designed Podiatric friendly scanners and fill in the prescription form.
Email the files to us or use one of our cloud based systems or upload the files via your online portal.
Through our powerful proprietary owned laboratory CAD (Computer Aided Design) software programs our dedicated staff will custom design your orthotics and our advanced machinery and experienced technicians will manufacture them to perfection. You can view the status of your orthotics via your online portal.
The finished orthotic will be dispatched to you within either 7 working days, 5 working days or 3 working days depending on your selection. The same day service is available for special circumstances. You will receive an email once the orthotics are dispatched with tracking details.